Phones - No Service

Incident Report for Ooma Enterprise

Resolved

This incident has been resolved.
Posted Feb 08, 2019 - 17:54 PST

Monitoring

We are continuing to monitor the issue after putting a fix in place.
Posted Feb 08, 2019 - 07:33 PST

Identified

We believe we've identified the issue and have a resolution in place. We are currently monitoring the issue.

If you're phones are at a login screen, please try logging in with your credentials.
Posted Feb 08, 2019 - 07:06 PST

Update

We are continuing to investigate this issue.
Posted Feb 08, 2019 - 07:03 PST

Investigating

We are currently investigating an issue impacting some phones registered to our VAN/SJC/CHI/ LON POPs.

We are working on having this issue resolved as quickly as possible and will post updates when available.
Posted Feb 08, 2019 - 06:23 PST
This incident affected: North America POPs (Vancouver POP, San Jose POP) and Provisioner.